Dashboards & workflows¶
Knowledge transfer is useless if it sits in PDFs. Dashboards and workflows bring playbooks to life:
Dashboards: Real-time visibility of key metrics, aligned to playbooks.
Workflows: Integrated in ticketing, SIEM, SOAR, or chatops systems.
Cross-team visibility: Everyone sees the same picture, reducing finger-pointing.
Benefits¶
Faster onboarding: New team members ramp up quickly with embedded workflows.
Reduced error rate: Steps are explicit and automated where possible.
Continuous improvement: Each incident enriches the dashboards and workflows.
Workflows connect knowledge to action, ensuring lessons learned turn into lessons applied.