SOC detection and response

Detection without coordinated response is useless. A SOC’s main goal is to identify threats quickly and pass them to the right people for action, while maintaining situational awareness across the organisation.

Key actions

  • Monitor intelligently: Use a combination of monitoring tools such as SIEM, EDR, and network analysis to detect unusual or risky activity. Focus on actionable alerts, not noise.

  • Triage alerts: Assign risk levels to alerts based on potential impact and urgency. Avoid overwhelming analysts with low-value signals.

  • Escalate promptly: Critical alerts are immediately routed to the SIRT or responsible business units. Define clear criteria for escalation.

  • Coordinate with SIRT: Communication channels, responsibilities, and protocols between SOC and SIRT must be well understood. Regular joint exercises help maintain smooth handoffs.

Tips

  • Map alert categories to pre-defined response workflows before an incident occurs.

  • Automate simple, repetitive tasks (e.g., log aggregation, initial checks) to free analysts for high-value decisions.

  • Regularly review detection rules to adapt to evolving threats.

Example scenario

If a phishing email is detected targeting finance staff, SOC analysts triage the alert, escalate to SIRT for investigation, and initiate containment procedures while recording all actions for post-incident learning.

Discuss your detection and response reality check