Practical manuals

Not everyone in a crisis has time to parse a wiki. Manuals distil the essentials into usable guides:

  • Checklists for common failure scenarios.

  • Quick-start guides for critical tools (log analysis, SIEM queries, secure comms).

  • Continuity guides for rotating roles: “If X is out, here’s how to cover.”

Core principles

  • Concise: One page beats ten.

  • Visual: Diagrams and flowcharts trump paragraphs.

  • Role-specific: Tailored to functions, not generic templates.

Manuals serve as anchors during chaos, ensuring no team member is left improvising without a map.