Measurement and metrics

Capture during simulation

  • Time to detection

  • Time to containment decision

  • Time to implementation

  • Number of escalations

  • Communication touchpoints

  • Decision quality (assessed post-exercise)

Assess after simulation

Response effectiveness:

  • Correct prioritisation?

  • Appropriate containment?

  • Effective coordination?

  • Clear communication?

Process maturity:

  • Playbooks followed?

  • Roles understood?

  • Escalation working?

  • Tools adequate?

Team resilience:

  • Maintained effectiveness under pressure?

  • Adapted to new information?

  • Supported each other?

  • Recovered from mistakes?

Improvement tracking

After each simulation:

  1. List 3-5 priority improvements

  2. Assign owners and due dates

  3. Track completion

  4. Validate in next exercise

Measure progress over time:

  • Response times improving?

  • Fewer coordination gaps?

  • Better decision quality?

  • Increased confidence?

Discuss measuring and improving your simulations